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How can I access the backups?

In order to protect your data in the best way possible, our storage servers are not accessible from outside the nine network.

If you need us to restore some data please write an email with a list of paths and/or filenames to support@nine.ch. Restoring data is subject to a charge.

The dumps of the databases are directly available to you. You can find them on /home/db-backup (on older servers in /home/www-data/db-backup or /var/www/domains/db-backup).

Didn't find what you were looking for?

Contact our support:

+41 44 637 40 40 Support Portal support@nine.ch