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How do I access the data centre?

  1. Introduction
    What does data centre access guarantee?

  2. Apply for datacenter access

1. Introduction

What does a data centre access guarantee?

A dedicated access allows independent access to the data centre at any time (24/7) by means of biometric access control and keys.
This means that you can enter the data centre at any time without warning and work on your rack or housing.

NTT / E-Shelter

In NTT, access control is via a badge, this is released by NTT and must be exchanged at the counter with a valid ID when entering the data centre. This allows a very high level access control.

NTS / Colozueri

In the NTS, access control is carried out without personnel from the data centre, but this is replaced with an airlock and a finger scanner.


Data centre access also includes keys to the rack, which are charged separately from access.
For example, you can have one key with two accessible persons.

The costs for a data centre access are:

Housing Colocation
Access CHF 19.- / monthly per access free of charge
Key CHF 350.- / deposit per key CHF 350.- / deposit per key

2. Apply for Datacenter access

You can apply for a datacenter in our customer portal at any time using the following link:

Of course, it is also possible to apply for a datacenter access by mail at, but we need the following information for this:

  • First and last name
  • Copies of identity documents in colour front and back
  • Mobile phone number
  • Email address
  • Colour photo of the front, collarbone upwards (Only for NTT access)

Translated with (free version)

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+41 44 637 40 40 Support Portal