Back to home

How do I access the rescue system?

To activate the rescue system, follow the steps below:

  1. Log into the Cockpit using your credentials
  2. Navigate to the corresponding server details page via Products
  3. Click on Actions and select Rescue
  4. Select a rescue system and set a root password

The server will boot into the rescue system the next time you restart it. You can then test and repair your system even when a normal start does not work. This can be helpful, for example, if the network has been configured incorrectly or after an update.

Please be aware that the rescue system needs up to 15 minutes to finish booting. Also, your disks will not be mounted automatically.

Didn't find what you were looking for?

Contact our support:

+41 44 637 40 40 Support Portal