SWITCH says that the domain is not functioning. What should I do?

SWITCH will check whether your entered name servers are responsible for your domain. If this check fails, you will see the message "This domain name does not work from our end".

Often this happens because SWITCH has an outdated result of a name server test.

If the test result is outdated, perform the test again (contact SWITCH to get help on this topic).

If you have created your domain using Cockpit and have specified the name servers ns5.nine.ch and ns6.nine.ch for SWITCH, check in the DNS configuration that these entries are correct.

If you encounter an error again, please contact our support at Support.